Case Management System

Case Management System

One of the biggest problems of businesses is that they don’t fully understand customers’ needs, which can result in customers not getting a prompt response from the business for their feedback and complaints. The consequence of this is the business can end up spending more money in customer acquisition because they couldn’t retain customer over time. Quality management requires proper system and process. Inefficient handling process ends up having more angry customers.

 

Date

August 24, 2017

Category

Portfolio