[HN – DN] Business Analyst

Job Grade: HO6-H02 Officer – Manager

Working Location: Hanoi / Da Nang


Responsible for closely working with customers/product owner to provide system implementation, go-live support, and rollout.

  • Liaison with the development team to fix issues.
  • Recommend or propose ideas/ innovation approach to improve business process as needed;
  • Work closely with both software team and customers to make sure the fully understanding business requirements and proper feedback of two sides.
  • Gather customer’s requests, analyze changes and follow process of changing requests;
  • Keep close coordination with software team, QA/QC Team to ensure the requirements are fulfilled;
  • In charge of documents writing of User Requirement Specification and Software/ System Requirement Specification (URS/ SRS), and Feature List, etc.,
  • Support UAT in testing, verifying bugs/issues with Customers.

Qualification, skills & requirements:

  • Bachelors Degree in Computer Science/Information Systems or related fields. Industry knowledge in software development.
  • Fluent in English
  • 5+ experience in support project implementation and rolling out.
  • Experience in go-live support
  • Experience in training end-users.
  • Flexible in working outside of core business hours at short-notice
  • willing and able to travel as much as the job requires (3-6 months per year)
Build Your Career With Us
By joining TC Systems (Vietnam), you have a great chance to work with leading companies such as Nissan Vietnam Limited, Kawasaki Vietnam, and Tan Chong group. You’ll join a diverse passionate team and start your career development journey. Apply now and let us know more what values you’ll bring to our business.

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